How it works

Clear from the first call to the last payment

Every job follows the same steps, and every step shows in the app: who's coming, what it costs, what was done, and what's covered.

Repairs

AC, washing machine, plumbing, electrical

Step 1
You book
By the form, a call or a message. We agree the problem, the time slot and the visit price before anyone sets out.
Step 2
We SMS you a link
Tap it to open your job in the Gharpalika app, already signed in. No sign-up form, no password.
Step 3
A Gharpalika technician arrives
Trained staff, never a freelancer. You see who is coming and when they're on the way.
Step 4
Parts priced before they go in
If a part is needed, you see it and its price first. Nothing is fitted without your yes.
Step 5
A QR sticker on the machine
It holds the machine's service record. Scan it next time to book in one tap.
Step 6
30-day warranty
If the same fault returns, open the job or scan the sticker and we come back free.

Projects

Step 1
Free inspection
A supervisor measures every room with a laser and checks the walls with a moisture meter.
Step 2
Three written options
A bill of quantities in three tiers, room by room, with the warranty for each.
Step 3
40% to start
Paying the advance releases the crew, and the work starts. You get a note in the app.
Step 4
30% midway
Once putty, primer or piping is checked. Photos of the work go into the app.
Step 5
30% at handover
When the job is finished and you're happy with it.
Step 6
Written warranty
Kept in the app with every photo and payment, for as long as the warranty runs.

eSewa, Khalti, Fonepay QR, bank transfer or cash. Every payment is recorded and shows in the app.

If extra parts or work are needed, the change and its reason are shown on your bill in the app, and we tell you.

Our own salaried technicians and Gharpalika crews. Every job is assigned to a named person you can see in the app.

Book a repair or a free inspection. We'll call to confirm.